Privacy Policy | Social Auto Post

1. Introduction

Social Auto Post ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and social media management services.

By accessing or using Social Auto Post, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact information (such as name, email address)
Account credentials (usernames, passwords)
Billing information and payment details
Profile information (profile picture, bio)
Social media account information and access tokens

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services, including:

IP address and browser information
Device information (type, operating system)
Usage patterns and preferences
Interaction with our services
Performance data and error reports

2.3 Social Media Data

When you connect your social media accounts, we collect and process data from those platforms, which may include:

Profile information from connected social accounts
Content you post or schedule
Analytics and engagement metrics
Page and account insights
Follower/audience data (in aggregate form)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and manage your account
Connect with your social media accounts and post content on your behalf (with your permission)
Analyze usage patterns and optimize performance
Communicate with you about your account, updates, or promotional offers
Respond to your inquiries and provide customer support
Protect against fraudulent, unauthorized, or illegal activity
Enforce our terms of service and other policies

4. How We Share Your Information

We may share your information with the following categories of third parties:

Social Media Platforms: To post content on your behalf, we transmit data to social media platforms in accordance with their APIs and terms of service.
Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf (such as payment processing, data storage, and analytics).
Business Partners: We may share information with our business partners to offer certain products, services, or promotions.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Social Media Platform Permissions

When you connect your social media accounts to Social Auto Post, you grant us specific permissions to access and manage your accounts. These permissions vary by platform but typically include:

Viewing your profile information
Creating and scheduling posts
Accessing pages and accounts you manage
Viewing analytics and engagement data
Managing comments and messages (if applicable)

You can revoke these permissions at any time by disconnecting your accounts from Social Auto Post and/or changing your permissions settings on the respective social media platforms.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your account security is also your responsibility. We recommend using strong, unique passwords and not sharing your login credentials with others.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information
Withdrawing your consent to our processing of your information
Requesting a copy of your personal information
Objecting to or restricting certain processing activities
Lodging a complaint with a data protection authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@socialautopost.com
Address: Social Auto Post, 16192 Coastal Highway, Lewes, Delaware 19958